Justin & Brandon Bisig
Justin & Brandon Bisig
Owners of SERVPRO of Downtown Raleigh

Meet Our Team

All it takes is one call to SERVPRO of Downtown Raleigh and our service technicians will be onsite within one hour to help you when you need it. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Downtown Raleigh

Meet our Team. Here to Help 24/7
  • Brandon Bisig, team member at SERVPRO of Downtown Raleigh

    Brandon Bisig

    Leading the charge at SERVPRO of Downtown Raleigh, Brandon Bisig, an owner in the SERVPRO Team Bisig Network, is a cornerstone of support for the bustling urban core. His profound understanding of restoration services ensures that businesses and residents alike receive top-tier assistance for unexpected disasters. Brandon's expertise spans water damage, fire damage, and mold remediation, with a strong focus on minimizing disruption for commercial restoration projects. He is dedicated to swift, effective recovery from storm damage, helping Downtown Raleigh thrive. Brandon's commitment to excellence makes SERVPRO of Downtown Raleigh a reliable partner in community resilience.

  • Justin Bisig, team member at SERVPRO of Downtown Raleigh

    Justin Bisig

    At the helm of SERVPRO of Downtown Raleigh, Justin Bisig, an Owner in the SERVPRO Team Bisig Network, is deeply invested in preserving the heart of our city. He brings a wealth of experience and a passion for community service to every restoration project. Justin’s leadership ensures that SERVPRO of Downtown Raleigh is equipped to handle critical water damage, fire damage, and mold remediation needs for both historic and modern properties. From urgent storm damage response to extensive commercial restoration projects, his commitment guarantees that local businesses and residents receive the highest standard of care, ensuring a swift and thorough recovery.

  • Jason Schloop, team member at SERVPRO of Downtown Raleigh

    Jason Schloop

    As General Manager for SERVPRO of Downtown Raleigh, Jason Schloop brings extensive expertise and a steadfast commitment to serving the heart of the city. He expertly oversees all aspects of operations, ensuring that residents and businesses receive rapid, high-quality restoration services. Jason is deeply familiar with Downtown Raleigh's unique architectural challenges and community needs, making him invaluable for water damage, fire damage, and mold remediation projects. His leadership ensures our teams are always prepared to respond to emergencies, providing compassionate and efficient commercial restoration and storm damage recovery, helping to keep Downtown Raleigh vibrant and resilient.

  • Dan Hansen, team member at SERVPRO of Downtown Raleigh

    Dan Hansen

    As Contents Operations Manager for SERVPRO of Downtown Raleigh, Dan Hansen plays a crucial role in restoring cherished belongings after disaster strikes. With a keen eye for detail and extensive experience, Dan leads his team in expertly handling and restoring items affected by water damage, fire damage, or mold remediation. He understands the emotional value attached to personal possessions and is dedicated to bringing peace of mind to Raleigh residents and businesses. Dan's commitment ensures that every item, from important documents to family heirlooms, receives the utmost care, helping the community recover faster and feel 'Like it never even happened.'

  • Graham Morsette, team member at SERVPRO of Downtown Raleigh

    Graham Morsette

    As a dedicated Reconstruction Project Manager, Graham Morsette plays a crucial role in helping businesses and residents recover in the heart of the city. With SERVPRO of Downtown Raleigh, Graham expertly navigates the complexities of rebuilding after devastating events like water damage, fire damage, or storm damage. His meticulous planning and oversight ensure that every reconstruction project, from minor repairs to extensive commercial restoration, is completed efficiently and to the highest standards. Graham's commitment to restoring properties and peace of mind makes him an invaluable asset to the Downtown Raleigh community, guiding clients through every step of the recovery process with professionalism and care.

  • William Damreh, team member at SERVPRO of Downtown Raleigh

    William Damreh

    As a committed Reconstruction Project Manager, William Damreh plays a pivotal role in bringing properties back to life for SERVPRO of Downtown Raleigh. With a keen eye for detail and a commitment to excellence, William expertly navigates the complexities of post-disaster restoration, ensuring seamless transitions from mitigation to reconstruction. Whether it's recovering from water damage, fire damage, or extensive storm damage, his leadership guarantees that businesses and homes in the heart of Raleigh are rebuilt efficiently and to the highest standards. William's passion for helping the community shines through in every project, making him a trusted asset to the SERVPRO Team Bisig Network.

  • Jason Pitz, team member at SERVPRO of Downtown Raleigh

    Jason Pitz

    Jason Pitz is a dedicated Reconstruction Project Manager at SERVPRO of Downtown Raleigh, part of the SERVPRO Team Bisig Network. With extensive experience, Jason expertly guides property owners through the complex process of rebuilding after disaster strikes. He is committed to restoring homes and businesses in the Raleigh community, ensuring every project, from water damage and fire damage reconstruction to mold remediation and storm damage repairs, is handled with precision and care. Jason's expertise ensures seamless transitions from mitigation to full restoration, helping local residents and commercial clients recover efficiently. His commitment to quality and community service makes him a vital asset to SERVPRO of Downtown Raleigh.

  • Jorge Vonversen, team member at SERVPRO of Downtown Raleigh

    Jorge Vonversen

    As a Mitigation Project Manager for SERVPRO of Downtown Raleigh, Jorge Vonversen is a vital part of the SERVPRO Team Bisig Network, bringing extensive expertise to every restoration project. Jorge is committed to helping Raleigh residents and businesses recover swiftly from unexpected disasters. He expertly oversees critical mitigation efforts for water damage, fire damage, and mold remediation, ensuring properties are safely restored to pre-damage condition. Jorge's proficiency also extends to managing complex storm damage and commercial restoration projects, providing peace of mind to the community. His unwavering dedication and professional approach make him a trusted leader in emergency restoration services across Downtown Raleigh.

  • Mike Reardon, team member at SERVPRO of Downtown Raleigh

    Mike Reardon

    As Reconstruction Project Manager for SERVPRO of Downtown Raleigh, Mike Reardon is a vital asset to the local community. With extensive experience, Mike expertly guides property owners through the complex process of rebuilding after disasters. He specializes in overseeing comprehensive reconstruction efforts following water damage, fire damage, and mold remediation projects, ensuring every detail meets the highest standards. Mike's dedication extends to assisting businesses with commercial restoration and residents recovering from storm damage, making properties "Like it never even happened." His commitment to quality and client satisfaction exemplifies the SERVPRO Team Bisig Network's promise to Downtown Raleigh.

  • Sylvia Ragin, team member at SERVPRO of Downtown Raleigh

    Sylvia Ragin

    Sylvia Ragin, Mitigation Crew Chief at SERVPRO of Downtown Raleigh, is a vital part of our dedicated team, proudly serving the greater Raleigh community. With extensive training and hands-on experience, Sylvia leads our crews in expertly handling critical situations, from urgent water damage restoration to comprehensive fire damage cleanup. Her commitment to restoring homes and businesses extends to specialized services like mold remediation and storm damage recovery. Sylvia’s meticulous approach ensures every project, including large-scale commercial restoration, is completed efficiently and effectively. As part of the SERVPRO Team Bisig Network, she embodies our promise to make "Like it never even happened" a reality for our neighbors in Downtown Raleigh.

  • Isaiah Bethea, team member at SERVPRO of Downtown Raleigh

    Isaiah Bethea

    Isaiah Bethea serves as a Mitigation Crew Chief for SERVPRO of Downtown Raleigh, a proud member of the SERVPRO Team Bisig Network. With extensive training and hands-on experience, Isaiah leads his team in expertly handling critical situations for Raleigh residents and businesses. He specializes in rapid response for water damage, fire damage cleanup, and comprehensive mold remediation. Isaiah's commitment extends to assisting the community through storm damage recovery and ensuring seamless commercial restoration projects. His professionalism and compassionate approach make him a trusted face during challenging times, ensuring properties in Downtown Raleigh are restored "Like it never even happened."

  • Mark Probin, team member at SERVPRO of Downtown Raleigh

    Mark Probin

    Mark Probin serves as a dedicated Reconstruction Estimator for SERVPRO of Downtown Raleigh, bringing meticulous attention to detail to every project. As part of the esteemed SERVPRO Team Bisig Network, Mark specializes in accurately assessing the scope of damage following unforeseen disasters. He expertly guides clients through the reconstruction process after water damage, fire damage, mold remediation, and storm damage, ensuring a seamless transition from mitigation to complete restoration. Mark’s commitment extends beyond estimates; he's passionate about helping Raleigh residents and businesses recover swiftly and efficiently. His expertise is crucial in restoring properties, making him an invaluable asset to the SERVPRO of Downtown Raleigh team and the local community.

  • Carlos Robles, team member at SERVPRO of Downtown Raleigh

    Carlos Robles

    Carlos Robles is a dedicated Contents Crew Chief at SERVPRO of Downtown Raleigh, bringing meticulous care to every restoration project. As a vital part of the SERVPRO Team Bisig Network, Carlos specializes in salvaging and restoring personal belongings affected by water damage, fire damage, mold, and storm-related incidents. His expertise ensures that cherished possessions are handled with the utmost professionalism, minimizing loss for homeowners and businesses across Downtown Raleigh. Carlos is deeply committed to serving his community, providing compassionate and efficient service during challenging times. Whether it's a residential emergency or large-scale commercial restoration, Carlos’s precise approach helps make "Like it never even happened" a reality.

What our
customers are saying

I was very happy with the flooring job that I had done in my house. The construction men were very professional and friendly. The ending job is perfect and truly beautiful!!!

Michael was also very informative and helped me to make the correct decisions. The overall process exceeded my expectations.

Janet West
Raleigh

Jake from SERVPRO of Downtown Raleigh did a great job wrapping up the project and staying on top the process. He personally made sure we were satisfied with the service. Thank you so much!

Sarah Dabboussi
Raleigh

The SERVPRO of Downtown Raleigh mitigation team was very efficient and professional. They came to our home within hours of our flooding and took care of everything. They were responsive and communicated throughout the process. The reconstruction team was equally impressive. They were easy to deal with, communicated well and finished the job a day early which was very nice. Their work was perfect. We definitely recommend SERVPRO of Downtown Raleigh.

Pam Russell
Raleigh

My home suffered extensive fire damage that required more than 80% reconstruction. At the time, I wasn’t sure which restoration company to approach. I was referred to two or three companies, including SERVPRO, and I spoke with each of them about their process and overall approach.

Mike Miller from SERVPRO of Downtown Raleigh visited the property, took detailed photos, communicated directly with the insurance adjuster, and provided a comprehensive quote. Mike Miller and Pat Fitzsimmons then walked me through the entire restoration process. They also shared references from prior clients who were generous with their time and insights, as well as before-and-after photos of past projects, which gave me a great deal of confidence in SERVPRO's capabilities.

Once I decided to move forward, Mike M. finalized the quote and worked directly with the insurance company throughout the project, without requiring my involvement. This was extremely helpful and removed a lot of stress. Mike Reardon was assigned as the project manager, and he was outstanding. He was transparent throughout the construction process, consistently kept me updated on progress, patiently answered my questions, and addressed any concerns promptly.

During construction, there were several unexpected findings that required additional repairs, but Mike made quick decisions and brought in the necessary crews immediately, which kept the project on track. The final result exceeded my expectations—the home turned out to be in better condition and higher quality than the original construction.

I am extremely happy with this entire SERVPRO team and highly recommend them for any restoration needs.

Srikanth Kotapati
Downtown Raleigh

About Us

SERVPRO of Downtown Raleigh: Locally Owned Restoration Experts

When water, fire, mold, or storm damage hits your property, the speed and quality of the response determines how much you lose. SERVPRO of Downtown Raleigh is locally owned and operated, serving homeowners and business owners across Downtown Raleigh with 24/7 emergency restoration services backed by decades of hands-on experience.

Trained Professionals, Proven Process

Every technician on our team is trained through the IICRC and SERVPRO's national training programs. That training shows up in the details: thorough inspections, accurate damage assessments, and restoration plans built around your specific property. From burst pipes and smoke damage to hidden mold behind walls, our crew handles every phase of cleanup, remediation, and reconstruction under one roof.

Local Team, National Resources

As a locally owned franchise, we know Downtown Raleigh. As part of the SERVPRO network, we have access to specialized equipment, proprietary cleaning products, and large-loss support that most independent restoration companies simply cannot offer. That combination means faster response times, consistent quality, and the ability to scale up when a major event hits.

Ready When You Need Us

Property damage doesn't follow a schedule, and neither do we. SERVPRO of Downtown Raleigh is available around the clock for emergency water extraction, fire and smoke cleanup, mold remediation, and storm damage restoration. Call our team and let us get your property back to pre-damage condition. Like it never even happened.

Justin & Brandon Bisig
Justin & Brandon Bisig
Owners of SERVPRO of Downtown Raleigh

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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