SERVPRO® has the expertise and equipment to quickly restore your property to pre-water damage condition. We use a scientific approach to water removal and water cleanup that emphasizes monitoring and documenting the drying process from beginning to end.
Every water damage event is a little different, and requires a unique solution, but the general restoration process stays the same.
Emergency Contact
When you call, our specialist will ask you several questions that will help us appropriately respond to your unique water emergency. Beyond understanding your situation, we will want to set up a time for your local SERVPRO professional to inspect the property and create a restoration plan for you. Fast response is critical, so we’ll want to schedule this as soon as possible.
Inspection and Water Damage Assessment
After our professionals arrive at your home, they'll thoroughly assess the water damage and help you understand its severity, any hazards that may be present, and determine what can be restored. If necessary, we'll help with stopping the source of the water damage. All of this is a crucial step to creating an effective water restoration process to successfully repair your property.
Water Removal
Service work normally begins with a thorough extraction of water. This helps prevent the spread of water in the structure and reduces drying time. Typically, hundreds or thousands of gallons of water are removed using powerful pumps and extraction units during the water removal process.
Damaged Material Removal
If any materials can't be successfully restored, we'll let you know. These damaged materials are usually removed as soon as possible to expedite the drying of restorable materials.
Cleaning, Sanitizing, and Deodorization
Water damage can create cleaning, sanitizing, or deodorization needs for floors, furniture, and other personal belongings. SERVPRO professionals use a variety of specially formulated products, industry-leading equipment, and proven techniques to accomplish this important aspect of restoration.
Drying
After the bulk of the water has been removed, our specialists use industry-leading drying equipment to remove the water you can’t see. This equipment is normally placed during our first visit to your property, to target water within materials and bring them back to their normal moisture level.
Monitoring
During the drying process, our specialists will want to visit your property daily to make sure materials are drying properly, check the performance of the drying equipment, and make changes when needed. This monitoring process is critical to effective and efficient drying of your property.
Repairs and Construction
After these initial steps, your home may need construction work to get your property back to its pre-loss condition. The repair step can be anything from minor repairs to rebuilding entire areas of your home. We can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keep costs low.