SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Bend

Our Google Reviews
(541) 385-7044
4.4
(74 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

2.svg

Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

4.svg

Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

My crawlspace flooded and the existing plastic vapor barrier was cut in numerous places (by a different contractor) to allow the water to drain. I contacted SERVPRO to remove the old vapor barrier and install a new one. They promptly provided a fair quote and quickly scheduled the work. When they arrived at my house, the team did a good job of ensuring there was no mess inside my house. They did a great job of removing the old vapor barrier and installing a new one per code and even took pictures of various heating duct issues that required attention. These guys are great and I would definitely recommend using them.

Ken M.
Bend

Our house flooded with sewage while we were on vacation. The damage was extensive. We had ceilings down, hardwood buckled and a disgusting odor from the sewage permeating throughout our house. Our Insurance carrier recommended SERVPRO and we were not disappointed.

Though the situation was dire, they made us feel like it was going to be okay. There employees were professional, attentive, and considerate of our needs.

Because our initial experience was so good, we also had them do the reconstruction of the damaged materials. Again, we weren't disappointed. Best of all, the results are beautiful. The house looks better than it did before.

Gary S.
Madras

I felt the manager Alex was clear, professional, paid attention to my requests and runs a very smooth team. Shout out to Nick, David and Daniel for their step by step explanations and not going straight to the doomsday scenarios, which, fortunately the damage never got to that point.  While this is a day to day life for them, it's important to remember that this is a shock and traumatic for the homeowners and their household. I appreciated that they remembered that, when it could very easily turn into "routine."   Thank you.

Margaret B.
Bend

Our vacation property had major water damage from an ice dam that had formed on the outside of our garage. We had a neighbor check the house and they said that everything was fine. A week later, when it melted and we visited Sunriver, we discovered that the wall between our mud room and garage was completely saturated.

We called our insurance company and they gave us 3 choices of restoration companies in town. When my husband heard that SERVPRO was one of them, it was an easy decision. We've used them before and had a great experience. So far, this has been equal to, or better than our last experience.

V. Spiegal
Sunriver

We appreciate Gabe's  knowledge and assistance during this stressful time. He was extremely helpful and very considerate of our family. My son has allergies and asthma so we have a heightened sensitivity to dust and allergens. We are very happy with how Gabe treated our home and family. Thank you SERVPRO.

Emily H.
Bend

Covid interrupted our lives like so many others. Knowing we needed help from a company that knew what they were doing, we reached out to SERVPRO.  Their team was there to help from the start, without hesitation. Alex scheduled us promptly, they showed up on time and had impeccable customer service. Nick was extremely knowledgeable. He was able to help us with Covid disinfection so we could start to get back to normal. I highly recommend them if you have a need anywhere in Central Oregon. Call SERVPRO of Bend they have a fabulous team that really cares.

J L.
Bend

We had a suicide in the family and called SERVPRO to come in a clean up. They were not only professional, but extremely compassionate. Not knowing who to call or what to do, the were literally our knights in shining Armor. I can't thank Jed and Kevin in Bend enough! I have never dealt with professional people in such a devastating situation, and have them be compassionate, kind, patient. To hear the kind voices on the other end of the phone, and to meet them, completely settled our nerves. Thank you again Kevin and Jeb

Janda P.
Bend

“Your quick response, and the professionalism of your staff has made this unfortunate accident so much easier than I expected. It seemed so overwhelming and to come home from work and not feel inconvenienced means a lot. I greatly appreciate everything. The work is being done quickly, the staff have been kind, and the professionalism of ensuring the work space is as clean as possible at the end of the day makes a huge difference. THANK YOU SO MUCH!”

Deb G.
Bend

During the restoration process at our home, your technician identified rodent activity in our crawlspace. We appreciated the tactful manner in which he communicated this issue to us, as not to add any undue stress to our mother.

He made specific recommendations to resolve the problem and personally oversaw the project while our family went out of town. Consistent with our dealings with SERVPRO of Bend, your team went above and beyond acceptable business practices and returned to our home one last time to o over the final invoice.

We look forward to recommending you in the future.

Bill E.
Bend

My crawlspace flooded and the existing plastic vapor barrier was cut in numerous places (by a different contractor) to allow the water to drain. I contacted SERVPRO to remove the old vapor barrier and install a new one. They promptly provided a fair quote and quickly scheduled the work. When they arrived at my house, the team did a good job of ensuring there was no mess inside my house. They did a great job of removing the old vapor barrier and installing a new one per code and even took pictures of various heating duct issues that required attention. These guys are great and I would definitely recommend using them.

Ken M.
Bend

Our house flooded with sewage while we were on vacation. The damage was extensive. We had ceilings down, hardwood buckled and a disgusting odor from the sewage permeating throughout our house. Our Insurance carrier recommended SERVPRO and we were not disappointed.

Though the situation was dire, they made us feel like it was going to be okay. There employees were professional, attentive, and considerate of our needs.

Because our initial experience was so good, we also had them do the reconstruction of the damaged materials. Again, we weren't disappointed. Best of all, the results are beautiful. The house looks better than it did before.

Gary S.
Madras

I felt the manager Alex was clear, professional, paid attention to my requests and runs a very smooth team. Shout out to Nick, David and Daniel for their step by step explanations and not going straight to the doomsday scenarios, which, fortunately the damage never got to that point.  While this is a day to day life for them, it's important to remember that this is a shock and traumatic for the homeowners and their household. I appreciated that they remembered that, when it could very easily turn into "routine."   Thank you.

Margaret B.
Bend

Our vacation property had major water damage from an ice dam that had formed on the outside of our garage. We had a neighbor check the house and they said that everything was fine. A week later, when it melted and we visited Sunriver, we discovered that the wall between our mud room and garage was completely saturated.

We called our insurance company and they gave us 3 choices of restoration companies in town. When my husband heard that SERVPRO was one of them, it was an easy decision. We've used them before and had a great experience. So far, this has been equal to, or better than our last experience.

V. Spiegal
Sunriver

We appreciate Gabe's  knowledge and assistance during this stressful time. He was extremely helpful and very considerate of our family. My son has allergies and asthma so we have a heightened sensitivity to dust and allergens. We are very happy with how Gabe treated our home and family. Thank you SERVPRO.

Emily H.
Bend

Covid interrupted our lives like so many others. Knowing we needed help from a company that knew what they were doing, we reached out to SERVPRO.  Their team was there to help from the start, without hesitation. Alex scheduled us promptly, they showed up on time and had impeccable customer service. Nick was extremely knowledgeable. He was able to help us with Covid disinfection so we could start to get back to normal. I highly recommend them if you have a need anywhere in Central Oregon. Call SERVPRO of Bend they have a fabulous team that really cares.

J L.
Bend

We had a suicide in the family and called SERVPRO to come in a clean up. They were not only professional, but extremely compassionate. Not knowing who to call or what to do, the were literally our knights in shining Armor. I can't thank Jed and Kevin in Bend enough! I have never dealt with professional people in such a devastating situation, and have them be compassionate, kind, patient. To hear the kind voices on the other end of the phone, and to meet them, completely settled our nerves. Thank you again Kevin and Jeb

Janda P.
Bend

“Your quick response, and the professionalism of your staff has made this unfortunate accident so much easier than I expected. It seemed so overwhelming and to come home from work and not feel inconvenienced means a lot. I greatly appreciate everything. The work is being done quickly, the staff have been kind, and the professionalism of ensuring the work space is as clean as possible at the end of the day makes a huge difference. THANK YOU SO MUCH!”

Deb G.
Bend

During the restoration process at our home, your technician identified rodent activity in our crawlspace. We appreciated the tactful manner in which he communicated this issue to us, as not to add any undue stress to our mother.

He made specific recommendations to resolve the problem and personally oversaw the project while our family went out of town. Consistent with our dealings with SERVPRO of Bend, your team went above and beyond acceptable business practices and returned to our home one last time to o over the final invoice.

We look forward to recommending you in the future.

Bill E.
Bend

About Us

SERVPRO of Bend is a local, veteran-owned company specializing in expert clean-up and restoration of residential and commercial property after a fire, smoke or water damage. From burst pipes to sewage spills, toilet overflows, mildew and mold, general clean-ups and reconstruction SERVPRO of Bend's goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

We are an Institute of Inspection, Cleaning & Restoration Certified Firm and fully insured to meet both commercial and residential property management requirements.

Our staff is highly trained and experienced in a wide range of property damage mitigation and reconstruction. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. 

Let us take the confusion and anxiety out of the traumatic events you may be experiencing - we will deal directly with insurance to ensure your property is restored to its original conidition.

If you would like to schedule service for your home or business, please call today!


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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.