Meet Our Team
All it takes is one call to SERVPRO of Central Manhattan and our service technicians will be onsite within one hour to help you when you need it. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
SERVPRO of Central Manhattan
![Penny Defranco, team member at SERVPRO of Central Manhattan]()
Penny Defranco
Penny Defranco works in our Accounting department and is a vital member of the accounts receivable team. Penny has been with SERVPRO of Central Manhattan since September 2010.
![Juan Gutierrez, team member at SERVPRO of Central Manhattan]()
Juan Gutierrez
Project Manager
Juan has been with SERVPRO since 2004. He has his New York State Mold and United States Environmental Protection Association Lead Certifications and has recently received his Certified Bio-Recovery Technician Certification. In addition, Juan is also a State of New York Mold Abatement Supervisor, and has attended training to maintain compliance with the EPA Lead RRP (Renovation, Repair and Painting) Program. Juan is a Water Damage Restoration Technician, Applied Microbial Remediation Technician, Applied Structural Drying Technician, and Fire & Smoke Restoration Technician.
![Elvis Gonzalez, team member at SERVPRO of Central Manhattan]()
Elvis Gonzalez
Elvis Gonzalez our director of emergency services.
Elvis has more than 10 years of experience in the Restoration industry. He is an active member in the NYC community and ready to lend his expertise to your home or business. He enjoys helping others in navigating any type of emergency and continuing to learn about the industry. With multiple OSHA and IICRC certifications, he is just the professional for your loss.
What our
customers are saying
SERVPRO of Central Manhattan was extremely courteous, professional and explained their process before and after each step, which gave me extreme confidence having them in my home. They worked hard to complete the cleanup quickly. I would recommend them to family and friends, Thank you
SERVPRO comes through in times of need, great resource for our commercial water damage emergency. Responded quickly during off-hours, knowledgeable and explained the restoration process from start to finish. The teams were very helpful and efficient with our large commercial disaster, I couldn’t ask for a better water damage restoration company. Without their expedited mitigation and restoration processes, this could have resulted in a much larger and costly situation.
When my commercial property had a messy water damage... I called SERVPRO because I had heard good things about them, I made a great decision! They immediately started extracting the water, the crew did a contents removal to avoid additional damages and speed up the drying and recovery process. I was impressed by their attention to detail and their professionalism! SERVPRO is now my number one company to call when property damage develops! Thank you to the staff and managers at SERVPRO of Central Manhattan!
Pleased we chose SERVPRO of Central Manhattan for our cleanup and repairs following an apartment flood. They were friendly, knowledgeable, professional and fast. I hope we won't need property disaster restoration services again, but if the need arises will contact SERVPRO!
The guys did their job, when finished they did a good job in cleaning up, the gentleman that came in to treat the walls and paint it and put the plastic on it did a great job.
I had an incredible experience with SERVPRO of Central Manhattan and would strongly recommend them to anyone in need of a quality restoration company!
Thank you so much for your help during the aftermath of our residential/home fire. From our initial call to cleanup and secure our home, quickly starting the recovery process to avoid additional damages, and the restoration and reconstruction of some of most sentimental processions. The crews were so helpful and considerate during a very stressful time. It’s hard to imagine the full amount of damage sustained by our property, but with your hard work and effective restoration procedures, our home looks like, “It Never Even Happened.”
They did a great job with the cleanup with very little impact to my business operations. I would highly recommend them to anyone needing disaster cleanup and restoration services.
We called SERVPRO when a heavy storm flooded our ground floor apartment. The crew came quickly to remove the water and clean and sanitize everything. We had an excellent experience with them.
About Us
SERVPRO of Central Manhattan understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Central Manhattan specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Central Manhattan can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Central Manhattan.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.