Meet Our Team
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SERVPRO of Greensboro North
Britt Holcomb
Owner/CEO
As CEO, Britt provides the vision and leadership for SERVPRO Team Holcomb. With over 25 years of experience, he’s dedicated to growing the company while upholding the highest standards of service, professionalism, and community involvement.
Mike Gosnell
Chief Operating Officer
Mike is our Chief Operating Officer with over 20 years of experience in restoration and construction. Mike manages daily operations and strategy, aligning resources, people, and processes to deliver consistent results. His leadership helps drive both company growth and customer satisfaction.
Brian Carlson
Director of Training & Development
Brian designs and leads training programs that keep our team at the forefront of industry standards. His leadership ensures employees have the skills, certifications, and knowledge to deliver top-tier service.
Clayton Philbrick
Restoration Manager
Clayton oversees restoration projects from start to finish, coordinating teams, timelines, and resources. His leadership ensures projects are completed efficiently, safely, and to the highest quality standards.
Ben Rollins
Technician
Ben plays a key role in restoration projects, using his skills to return homes and businesses to their preloss condition. He’s dedicated to quality workmanship and customer satisfaction on every job.
Bradem Mercado
Technician
Bradem brings reliability and skill to our restoration team as a technician. Whether handling water, fire, or mold damage, he’s committed to delivering thorough and efficient service to our customers.
Brandon Holyfield
Technician
Brandon is one of our outstanding Lead Technicians. With expertise in restoration and bio-cleaning services, Brandon works hard to restore properties quickly and safely. His precision and steady approach make him a trusted member of the team.
Christian Smith
Technician
As a technician, Christian contributes hands-on support in the field, assisting with cleanup and restoration projects of all types. His strong work ethic and positive attitude help deliver reliable results for our clients.
Fern Garay
Technician
Fern is a Lead Technician and our resident fire cleaning expert. He provides dependable support in the field, handling restoration tasks with precision and care. He’s dedicated to helping customers return to normal as quickly as possible after a loss.
Jalen Alston
Technician
Jalen plays a vital role as a technician and in restoration efforts, assisting with cleanup and repair services. He approaches every project with a focus on efficiency and care for the customer’s property.
Jason Weaver
Technician
Jason is one of our awesome Lead Techs! Jason supports a wide range of restoration services, from water extraction to fire cleanup. His attention to detail and steady approach help ensure quality results.
Kayle Smith
Director of Administration
Kayle oversees administrative functions across the company, ensuring efficient systems and smooth internal operations. Her leadership keeps the business organized and running at its best.
Angela Lewis
Operations Support Coordinator
Angela keeps our office running seamlessly by coordinating operations, supporting field teams, and managing day-to-day logistics. Her organizational skills and attention to detail help ensure nothing falls through the cracks.
Savanna DeBusk
Job File Coordinator
Savanna manages project files, documentation, and communications to keep jobs moving efficiently. Her organizational skills ensure every detail is tracked from start to finish.
Harley Whitesell
Lead Intake
Harley is often the first point of contact for customers, guiding them through the restoration process with compassion and clarity. Her ability to listen and reassure sets the tone for a positive experience.
Ashly Crockett
Director of Business Development
Ashly leads our business development efforts, building strong client relationships and fostering community partnerships. She’s focused on driving growth while ensuring customers and partners always feel supported.
Sarah Oelz
Business Development Representative
Sarah builds and maintains client relationships while connecting SERVPRO with new opportunities. Her focus on outreach and customer service helps grow our presence in the community.
Mike Lilly
Restoration Consultant
Mike works directly with clients to understand their restoration needs and provide tailored solutions and estimates. His experience and communication skills ensure projects begin on the right foot.
Jordyn Holcomb
Marketing Support Coordinator
Jordyn supports the team’s marketing and communications, from digital campaigns to community outreach. Her work helps connect SERVPRO Team Holcomb with customers and partners across the region.
Tim Coffey
Director of Construction
Tim leads the construction division, coordinating projects from planning through completion. With years of experience, he ensures quality craftsmanship and customer satisfaction on every build.
Tate Holcomb
Project Superintendent
Tate oversees construction projects in the field, managing crews and ensuring work is completed safely, on time, and to the highest standards. His leadership is key to successful rebuilds.
Isaac Perez
Construction Estimator
Isaac delivers detailed, accurate estimates for construction and rebuild projects. His knowledge of materials, labor, and project planning ensures customers receive fair, transparent expectations.
What our
customers are saying
Arrived in a timely manner after speaking same day as I called. They were quick to start the job and thoroughly went through the house and effected areas. The men on site were friendly and helpful and I hope we can work well on our whole project
Y'all have been super great on helping me get my house together I appreciate everything!
The crew was professional and finished ahead of schedule. They removed all unwanted items and did a thorough job of removing the dust and debris.
Had a leaky pipe where water came down into my daughters bedroom. Miss Angela and Jailen were quick to respond and got the room dried out in short order. If you have water intrusion or a leak, call SERVPRO, they will get you back to normal.
I cannot rave enough about SERVPRO. My entire house flooded I called and got sweet Sarah on the phone right away she calmed a very overwhelmed and terrified mom down and her team were there within an hour and half of me calling. Brandon made sure I was ok and talked me through all the steps he was taking to make sure I wasn't anxious about anything. Him and His team are so positive and SOOO KIND! Brandon even took the time to pack some of my kiddos personal belongings and kept them on the side for me to pick up from the house as he knew he was having hard time not being home. Ms Angela is such a sweetheart even called to just check on me and how I was doing. I just want to thank SERVPRO for their AMAZING work and customer service I will be recommending them to EVERYONE I know.
After heavy damage in one of my homes due to a water leak I was reasonably stressed. After calling, and dealing with SERVPRO I cannot recommend them enough! Everyone I've dealt with has been wonderful, from Jason who inspected my home to Angela who has been such a wonderful advocate with insurance im so grateful for them! Angela has gone above, and beyond for me in such a rough time and made the process way less stressful. Highly recommend!
Arrived in a timely manner after speaking same day as I called. They were quick to start the job and thoroughly went through the house and effected areas. The men on site were friendly and helpful and I hope we can work well on our whole project
Y'all have been super great on helping me get my house together I appreciate everything!
The crew was professional and finished ahead of schedule. They removed all unwanted items and did a thorough job of removing the dust and debris.
Had a leaky pipe where water came down into my daughters bedroom. Miss Angela and Jailen were quick to respond and got the room dried out in short order. If you have water intrusion or a leak, call SERVPRO, they will get you back to normal.
I cannot rave enough about SERVPRO. My entire house flooded I called and got sweet Sarah on the phone right away she calmed a very overwhelmed and terrified mom down and her team were there within an hour and half of me calling. Brandon made sure I was ok and talked me through all the steps he was taking to make sure I wasn't anxious about anything. Him and His team are so positive and SOOO KIND! Brandon even took the time to pack some of my kiddos personal belongings and kept them on the side for me to pick up from the house as he knew he was having hard time not being home. Ms Angela is such a sweetheart even called to just check on me and how I was doing. I just want to thank SERVPRO for their AMAZING work and customer service I will be recommending them to EVERYONE I know.
The crew was professional and finished ahead of schedule. They removed all unwanted items and did a thorough job of removing the dust and debris.
Had a leaky pipe where water came down into my daughters bedroom. Miss Angela and Jailen were quick to respond and got the room dried out in short order. If you have water intrusion or a leak, call SERVPRO, they will get you back to normal.
I cannot rave enough about SERVPRO. My entire house flooded I called and got sweet Sarah on the phone right away she calmed a very overwhelmed and terrified mom down and her team were there within an hour and half of me calling. Brandon made sure I was ok and talked me through all the steps he was taking to make sure I wasn't anxious about anything. Him and His team are so positive and SOOO KIND! Brandon even took the time to pack some of my kiddos personal belongings and kept them on the side for me to pick up from the house as he knew he was having hard time not being home. Ms Angela is such a sweetheart even called to just check on me and how I was doing. I just want to thank SERVPRO for their AMAZING work and customer service I will be recommending them to EVERYONE I know.
After heavy damage in one of my homes due to a water leak I was reasonably stressed. After calling, and dealing with SERVPRO I cannot recommend them enough! Everyone I've dealt with has been wonderful, from Jason who inspected my home to Angela who has been such a wonderful advocate with insurance im so grateful for them! Angela has gone above, and beyond for me in such a rough time and made the process way less stressful. Highly recommend!
Arrived in a timely manner after speaking same day as I called. They were quick to start the job and thoroughly went through the house and effected areas. The men on site were friendly and helpful and I hope we can work well on our whole project
Y'all have been super great on helping me get my house together I appreciate everything!
The crew was professional and finished ahead of schedule. They removed all unwanted items and did a thorough job of removing the dust and debris.
About Us
Established in 1998, SERVPRO of Greensboro North has been a trusted leader in the restoration industry for over two decades. Locally owned and operated by Britt and Stacy Holcomb, SERVPRO Team Holcomb is committed to providing top-tier restoration and cleaning services to homes and businesses throughout the Greensboro area.
Our team specializes in water damage restoration, fire damage restoration, mold remediation, storm damage cleanup, and commercial restoration services. We understand the urgency of disasters, which is why we offer 24/7 emergency response to help minimize damage and restore properties quickly and efficiently.
With highly trained technicians, state-of-the-art equipment, and a dedication to customer satisfaction, SERVPRO of Greensboro North is ready to handle any size disaster. Whether responding to residential needs or large-scale commercial losses, we bring expertise, professionalism, and compassion to every project.
At SERVPRO of Greensboro North, we take pride in being faster to any size disaster and helping our community recover when it matters most.
