Meet Our Team
Here to Help® 24/7
SERVPRO of Effingham, Mattoon, Charleston
Brock Kroenlein
General Manager
Amanda Walls
Chief Financial Officer
Jeff Kinkelaar
Director of Accounting
Nathan Whitehead
Director of Large Loss
Chuck Remm
Large Loss Marketing Representative
Gary Whitehead
Resource Coordinator
Scotty Harvey
Director of Construction Services
Justin Wendling
Director of Business Development
Brian Papa
Director of Mitigation
Grant Wolfe
Operations Manager
Dakota Orel
Dispatch Manager
Lara Schumacher
Human Resources Generalist
Pam Hardiek
Financial Analyst
Kim Kapp
Job File Coordinator Supervisor
Libby Dasenbrock
Project Auditor
Kim Heuerman
Construction Administrative Assistant
Angie Heuerman
Accounting Assistant
Josie Georges
Accounting Assistant
Misty Campos
Business Development Representative
Ryan Spicer
Business Development Representative
Rita Phillips
Job File Auditor
Lisa Bushue
Job File Auditor
Gail Einhorn
Dispatch Coordinator
Gwen Niebrugge
Dispatch Coordinator
Rick Dasenbrock
Head of Maintenance
Steve Boswell
Construction Project Manager/Estimator
Jason Woomer
Construction Project Manager/ Estimator
Jeff Sanders
Commercial Large Loss Division Project Manager
Eli Sebastian
Project Manager
Kevin Billingsley
Project Manager
Troy Kurtz
Project Manager
Madison Ash
Assistant Project Manager
McKenzie Darkow
Assistant Project Manager
Lane Moser
Assistant Project Manager
Lorinda Huddlestun
Production Tech
Eric Pontious
Production Technician
Amanda Reed
Production Technician
Rauf Abdul
Production Technician
Brian Sebastian
Production Technician
Kevin Werlty
Carpenter
Rich Owens
Carpenter
Todd Woods
Carpenter
Ashton Lewis
Production Technician
Bryce Breer
Production Technician
Franklin Escalante
Production Technician
Hayvin Prather
Production Technician
What our
customers are saying
No recommendations. You guys are perfect. Excellent job!
Thank you so much, Rod
I had my choice of fire restoration teams to help with the cleanup of the fire in my home earlier this month. Not having been through this before or knowing which company to use, I consulted with friends and family and the unanimous answer was SERVPRO. After working with you for the past two weeks, I understand why. From the first day (my walk through with Hank) to my final day, I was the priority. Each day, Tommy, Megann, Matt, Paula and Kellie worked hard and efficiently and always with a smile. In addition, I was very happy with the level of expertise and, especially, communication between all SERVPRO members, my insurance company and myself. In all, I just wanted to say thank you for the great team members who made an emotional situation both bearable and, in the end, so much better. Thank you!
Great service and wonderful people! Exceptional restoration capabilities! We highly recommend them!
We have multiple things going on at once so having Steve Boswell handle everything made things easier. We would definitely recommend SERVPRO to friends and family!
Be sure and give SERVPRO a call.
Most people don't realize that SERVPRO is a franchise so each one is individually owned and operated. I can attest that SERVPRO of Effingham-Mattoon-Charleston take wonderful care of their customers! I highly recommend them for any of your restoration needs!
Eli and Tiffany were professional and efficient. Fantastic customer service skills.
Dakota's professionalism & communication built and kept my confidence in his team's ability.
Fast and friendly!!!
Job well done.
No recommendations. You guys are perfect. Excellent job!
Thank you so much, Rod
I had my choice of fire restoration teams to help with the cleanup of the fire in my home earlier this month. Not having been through this before or knowing which company to use, I consulted with friends and family and the unanimous answer was SERVPRO. After working with you for the past two weeks, I understand why. From the first day (my walk through with Hank) to my final day, I was the priority. Each day, Tommy, Megann, Matt, Paula and Kellie worked hard and efficiently and always with a smile. In addition, I was very happy with the level of expertise and, especially, communication between all SERVPRO members, my insurance company and myself. In all, I just wanted to say thank you for the great team members who made an emotional situation both bearable and, in the end, so much better. Thank you!
Great service and wonderful people! Exceptional restoration capabilities! We highly recommend them!
We have multiple things going on at once so having Steve Boswell handle everything made things easier. We would definitely recommend SERVPRO to friends and family!
Be sure and give SERVPRO a call.
Most people don't realize that SERVPRO is a franchise so each one is individually owned and operated. I can attest that SERVPRO of Effingham-Mattoon-Charleston take wonderful care of their customers! I highly recommend them for any of your restoration needs!
Eli and Tiffany were professional and efficient. Fantastic customer service skills.
Dakota's professionalism & communication built and kept my confidence in his team's ability.
Fast and friendly!!!
Job well done.
About Us
SERVPRO of Effingham, Mattoon, Charleston understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." We offer the highest possible standard of professionalism in the restoration, cleanup and mitigation of your home or business and have gained the reputation as the premier water fire and mold remediation service.
SERVPRO of Effingham, Mattoon, Charleston specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Effingham, Mattoon, Charleston can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Effingham, Mattoon, Charleston.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
