Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Kailua
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.
Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.
Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.
We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.
Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.
Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.
Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.
Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”
Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.
Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.
Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.
Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.
What To Do When You Have a Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
The folks at SERVPRO were incredible. Thank you Billy for your professionalism and responsiveness. They were in constant communication with me. They were what we needed in light of a bad situation. Absolutely recommend!
My husband and I had a major water leakages (that's exactly how we felt) over 3 weeks ago and of course this was unexpected. We were given the name of SERVPRO to contact for demolition and restoration.
So, we did and from the day one, in a midst of this chaos, having the workers from the SERVPRO has been a blessing (strangely worded.)
They were very personable, professional, informative and hard workers, and did I mention they do a great job!
We came to realize that it was due to the owner, Mr. Andrew Maras of the SERVPRO how he conducts his business and how he treats his workers. He himself has been stopping by periodically to check how things have been going and if workers need a hand, he is the first one to do so and that alone gives customers a comforting feeling.
The work is still going on yet I am already giving this company the highest rating because I am confident that their work ethics will not change. Yes, it is so hard to find companies you can trust but this one is real!
My husband and I highly commend this company if anyone experiencing the similar problems. Just call and you will not regret it.
Absolutely recommended. Billy and the rest of the crew did an outstanding job. Always professional and prompt. Easy to work with and very knowledgeable with what they do.
My kitchen sink pipe broke and flooded my kitchen. I was referred to SERVPRO by my home insurance company. Seth came to my home for an initial assessment. He is so knowledgeable, caring and very professional. He took the time to explain the process to me and answered all my questions.
Seth and his crew are so friendly and efficient. They did an amazing job from start to finish. I'm so please with their work. They made the clean up process very easy and stress free. I would highly recommend their services.
I love the SERVPRO of Kailua North/Laie team. They are reliable, committed to getting the job done right, professional, and provide a great cost for the excellent service they provide. They clearly care about their customers which goes a long way! Thanks!!
We have been working with SERVPRO Kailua long time as a flooring supplier. Frank and his 6 installers are very reliable, responsible and detail oriented.
They are really good team workers. Their priority are customer satisfaction and high quality of work. There are no any callbacks, as they provide the highest quality of craftsmanship.
Frank's communication skills are top notch. He updates his clients about every step of project. His knowledge and expertise help the clients to navigate through the projects and bring them peace of mind and joy.
One of the best things that helps to flow the project smoothly is a planning ahead. Materials are ordered in advance, so the clients will wait min time. Frank, Michael and Jordan are great project managers to work with.
I have known Frank (Project Manager of SERVPRO) for about a year and half now. He is one of our loyal customers here at Golden Cabinet. Frank and his Team can work various projects; ranging from kitchen renovation, flooring, bathroom upgrade, shower doors installation, etc. I highly recommend Frank’s Team when it comes to modern reconstruction.
Had a second floor plumbing leak which was dripping through the ceiling downstairs. SERVPRO was super fast to get out to me with dehumidifiers and dryers, installed fast, and provided expert tips to keep from further damage occurring. Andrew Maras and Seth Brush were our technicians and they kicked butt. Seth is a former state champion wrestler and could probably move any piece of furniture you own single-handedly. He was carrying around drying equipment like it was nothing. I highly recommend this business.
Billy from SERVPRO did a GREAT JOB! Excellent Customer Service. He was very thorough and on time. Billy was patient and explained the entire process---from cradle to grave. We are very grateful for his service. Mahalo
The folks at SERVPRO were incredible. Thank you Billy for your professionalism and responsiveness. They were in constant communication with me. They were what we needed in light of a bad situation. Absolutely recommend!
My husband and I had a major water leakages (that's exactly how we felt) over 3 weeks ago and of course this was unexpected. We were given the name of SERVPRO to contact for demolition and restoration.
So, we did and from the day one, in a midst of this chaos, having the workers from the SERVPRO has been a blessing (strangely worded.)
They were very personable, professional, informative and hard workers, and did I mention they do a great job!
We came to realize that it was due to the owner, Mr. Andrew Maras of the SERVPRO how he conducts his business and how he treats his workers. He himself has been stopping by periodically to check how things have been going and if workers need a hand, he is the first one to do so and that alone gives customers a comforting feeling.
The work is still going on yet I am already giving this company the highest rating because I am confident that their work ethics will not change. Yes, it is so hard to find companies you can trust but this one is real!
My husband and I highly commend this company if anyone experiencing the similar problems. Just call and you will not regret it.
Absolutely recommended. Billy and the rest of the crew did an outstanding job. Always professional and prompt. Easy to work with and very knowledgeable with what they do.
My kitchen sink pipe broke and flooded my kitchen. I was referred to SERVPRO by my home insurance company. Seth came to my home for an initial assessment. He is so knowledgeable, caring and very professional. He took the time to explain the process to me and answered all my questions.
Seth and his crew are so friendly and efficient. They did an amazing job from start to finish. I'm so please with their work. They made the clean up process very easy and stress free. I would highly recommend their services.
I love the SERVPRO of Kailua North/Laie team. They are reliable, committed to getting the job done right, professional, and provide a great cost for the excellent service they provide. They clearly care about their customers which goes a long way! Thanks!!
We have been working with SERVPRO Kailua long time as a flooring supplier. Frank and his 6 installers are very reliable, responsible and detail oriented.
They are really good team workers. Their priority are customer satisfaction and high quality of work. There are no any callbacks, as they provide the highest quality of craftsmanship.
Frank's communication skills are top notch. He updates his clients about every step of project. His knowledge and expertise help the clients to navigate through the projects and bring them peace of mind and joy.
One of the best things that helps to flow the project smoothly is a planning ahead. Materials are ordered in advance, so the clients will wait min time. Frank, Michael and Jordan are great project managers to work with.
I have known Frank (Project Manager of SERVPRO) for about a year and half now. He is one of our loyal customers here at Golden Cabinet. Frank and his Team can work various projects; ranging from kitchen renovation, flooring, bathroom upgrade, shower doors installation, etc. I highly recommend Frank’s Team when it comes to modern reconstruction.
Had a second floor plumbing leak which was dripping through the ceiling downstairs. SERVPRO was super fast to get out to me with dehumidifiers and dryers, installed fast, and provided expert tips to keep from further damage occurring. Andrew Maras and Seth Brush were our technicians and they kicked butt. Seth is a former state champion wrestler and could probably move any piece of furniture you own single-handedly. He was carrying around drying equipment like it was nothing. I highly recommend this business.
Billy from SERVPRO did a GREAT JOB! Excellent Customer Service. He was very thorough and on time. Billy was patient and explained the entire process---from cradle to grave. We are very grateful for his service. Mahalo
About Us
Glenna and Andy Maras are the proud owners of SERVPRO of Kailua, a locally owned and operated franchise serving Kailua and the surrounding areas.
The Maras family has been in the restoration industry since 2014 and have a true dedication to helping residents and businesses recover after fire and water damage emergencies. Their mission is to restore not just homes and buildings, but peace of mind for their community.
Andy brings more than twenty years of hands-on experience in both residential and commercial construction, giving the franchise a strong foundation in project management and rebuilding. Glenna’s expertise in sales and customer service provides the perfect balance, ensuring that every client receives both high-quality workmanship and compassionate support. Together, their general contractor license allows them to oversee every stage of a project—from initial cleanup and restoration through to complete rebuilding services.
“It is very rewarding to take a horrible situation and perform a beautiful restoration for the people we serve.” — Glenna Maras, Owner
The SERVPRO of Kailua team is hand-selected, highly trained, and certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the leading nonprofit certifying body in the industry. With advanced training, state-of-the-art equipment, and years of expertise, they are equipped to handle losses of any size and restore properties to pre-damage condition.
Outside of their work, Glenna and Andy enjoy spending time with their five children, who are active in baseball and youth group activities. The family often takes advantage of island life through outings, snorkeling trips, and hiking adventures, embracing the balance between hard work and quality family time.
