SERVPRO of Hancock Park / Hollywood Commercial Services

We recently had a major leak in our office that SERVPRO was called in on.  Service was GREAT!  They brought in appropriate equipment and spent the time to get our offices dry again.  They took care of carpet discoloration, wet wall board and all other issues connected with the damage.  Although we hope to never need their service again, we would call them in a heartbeat.

I am the administrator for a large office building in the Los Angeles area. We had a new water heater installed upstairs that was done incorrectly. We found out the hard way when water began to run down the walls in the downstairs of the building. Terrifying! We called SERVPRO to come out. They were there the same day we called them, within a few hours! Our Project Manager was, Raffi Kitsinian. He was very knowledgeable and professional. He made sure that I understood all that was going to need to happen. We needed to do minor demo work on the downstairs. The upstairs was potentially worse because of all the pipes that run along the outside of the wall in the room where the water heater is located, both electrical and water. This was such a stressful situation and Raffi made it as pleasant an experience as possible. THANK YOU!!! You are wonderful at your job, and as much as I hope we never need your services again you will be who I call/recommend!

Had no complaints about the work whatsoever, along with fixing my issue the process was very informative.

Had some leaky pipes in my wall that where causing damage, response time was very quick and the work was handled really well. 

When we discovered a leak in our walls, we had no idea what to do. So we reached out to SERVPRO and met Raffi. He was amazing and patient with us. He helped walk us through everything that we needed to do. He and his colleagues were extremely professional and knowledgeable. They worked fast/clean and made the difficult situation seem like such a simple task. Fingers crossed we never have an issues like this again but if we do, SERVPRO and Raffi will be our first call!

Great Job SERVPRO! Thank you, from all of us at Payless Shoe Source :)

The Downtown Women's Center would like to thank SERVPRO...our building could not have been restored as quickly and effectively without your commitment, so thank you for your support. You were very prompt and understanding of our resident's needs.

Hector, Luis, & Joseph, were great! Thanks, from the AT&T Staff!

I own a laundry mat & had a faulty washing machine that was located in the center of my laundry mat. The machine leaked so much water it damaged the surrounding areas, and two bathrooms. I called SERVPRO and they responded and started the clean-up process within an hour.  I was so impressed.  Raffi, the project manager kept me informed throughout the entire process and was very professional. I definitely recommend this company hands down!!!

We recently had a major leak in our office that SERVPRO was called in on.  Service was GREAT!  They brought in appropriate equipment and spent the time to get our offices dry again.  They took care of carpet discoloration, wet wall board and all other issues connected with the damage.  Although we hope to never need their service again, we would call them in a heartbeat.

I am the administrator for a large office building in the Los Angeles area. We had a new water heater installed upstairs that was done incorrectly. We found out the hard way when water began to run down the walls in the downstairs of the building. Terrifying! We called SERVPRO to come out. They were there the same day we called them, within a few hours! Our Project Manager was, Raffi Kitsinian. He was very knowledgeable and professional. He made sure that I understood all that was going to need to happen. We needed to do minor demo work on the downstairs. The upstairs was potentially worse because of all the pipes that run along the outside of the wall in the room where the water heater is located, both electrical and water. This was such a stressful situation and Raffi made it as pleasant an experience as possible. THANK YOU!!! You are wonderful at your job, and as much as I hope we never need your services again you will be who I call/recommend!